SELECTED WORK/LEARNING TECHNOLOGY
Migrating and Redesigning an Enterprise LMS in 16 Weeks
Leading a high-stakes migration while rebuilding learning architecture, partner pathways, and the learner experience.
LMS Migration · Learning Architecture · Learner Experience Design · Program Leadership
The challenge
When I assumed responsibility for the learning workstreams of an enterprise LMS migration, the implementation was at risk of missing its objectives. The original approach had not adequately accounted for fundamental differences between the legacy and new platforms. Simply transferring content and learner records would not create a functional, maintainable learning environment.
We needed to rethink curricula, reconstruct complex development pathways, and improve access for employees, partners, and customers while coordinating with project management, IT, platform specialists, and the learning team to meet an aggressive deadline.
The approach
01 Rebuild the learning architecture
I helped reset the content model so comprehensive legacy curricula became learning plans composed of smaller courses and supporting training materials. The redesign accounted for certification requirements, historical records, and ongoing content maintenance rather than treating migration as a one-to-one transfer.
02 Design for different audiences
I personally designed and built the initial employee, partner, and customer homepages, navigation menus, catalogs, graphics, and learning pathways. Employees received role-relevant training, partners received certification and development pathways, and customers received product education and support-oriented resources. I also created a visual migration help hub.
03 Make complex partner pathways navigable
Working with the team, I helped rebuild a multi-level partner program using structured learning plans, requirement catalogs, assignments, and verification steps. I built learner-facing pages that explained levels and next steps while the team tested prerequisites, assessment, enrollment, and completion behavior to prevent unintended credit.
The impact
16
Weeks to launch
102K
Users migrated
371K+
Learning records
The platform launched approximately 16 weeks after the learning-side strategy reset. Beyond the scale of the cross-functional migration, the launch established audience-specific entry points, rebuilt learning pathways, and a more modular foundation for ongoing content development.
What this demonstrates
Enterprise delivery leadership, learning-technology strategy, curriculum architecture, UX design, and collaborative problem-solving.
Key principle: Design for the destination rather than simply copying the source.